Introduction
Computers are complicated little machines, and even the savviest user can get overwhelmed by a problem. When your computer goes on the fritz, it’s tempting to run out and buy a new one – but you may not have to if you take some precautions beforehand. By following these five steps, you’ll know what to do when something goes wrong with your computer and how best to handle it with a tech professional.
Only go to reputable computer repair shops
When you’re looking for a computer repair shop, it’s important to make sure that you only choose reputable establishments. You want a business that will be able to provide you with good service and quality parts without breaking the bank. To find out if a computer repair shop is reputable, ask friends or family members about their experiences with local businesses in the area. You can also check online reviews from people who have used them before—and don’t forget Yelp!
If your friend or family member recommends a local business, consider giving them a call yourself before going there for an appointment so that you can learn more about what makes the company stand out from its competition.
Back up your equipment before going to a shop
Before you go to a computer repair shop, it is important to back up your data. This includes backing up all of your files, photos, music and videos. You should also take the time to back up your operating system.
Often times when a computer becomes infected with viruses or spyware it is necessary for someone at the computer repair store to reset it and reinstall the operating system on top of the existing operating system. If this happens then all of your programs will be deleted during this process and will not be recoverable unless they were previously backed up by yourself or another person who has access to them.
If nothing else can be done other than reinstalling the operating system then at least having an image backup means that you can return things like email accounts, bookmarks, passwords and other settings without having to re-enter them manually each time something changes in their lives (like moving).
Try to have an idea of what’s wrong ahead of time – and don’t lie about it
If you’re going to a computer repair shop, do some research first. Know what your problem is and be honest about it. If you don’t know for sure what’s wrong with your computer, don’t lie about it.
If you can’t describe what’s wrong with your computer well enough for the person at the repair shop to understand, they won’t be able to help you. They’ll either tell you that there’s nothing wrong or they’ll charge more money than necessary just in case there is something wrong that they haven’t figured out yet.
And finally: Don’t lie about how much money you have available (or if not available at all) when talking with tech support folks or salespeople who can help set up new PCs in place of old ones; this will ensure that everyone gets off on the right foot right away!
See if there’s a charge for diagnosing the problem
Ask if there’s a charge for diagnosing the problem. If the answer is yes, ask how much it will cost and if they’ll fix it at no cost if they can’t find anything wrong. If they say they’ll diagnose it but still charge you, ask what the problem was and what it means for you (since you’re paying them to do so). Ask for clarification on technical terms or concepts that aren’t clear to you; don’t assume someone knows exactly what they’re talking about just because they appear knowledgeable in their field.
Know what you need and what you’re doing before you go
Before you head to the computer repair shop, make sure you have a list of what needs to be done. You’ll also want to have a list of what has already been tried. This will help the technician determine if there are any other issues that need addressing before they can fix whatever is causing your computer problems in the first place.
Conclusion
Going to a computer repair shop can be very frustrating and time-consuming. But you don’t have to let it be! To make sure that your experience is as smooth as possible, follow the tips mentioned and do some research ahead of time.